Feedback & Comments

Todd:
The fridge came Monday, as promised, with a brand new driver who did a good job. I had two young guys here to help, and they got it off the truck with no problem. We will plug it in tomorrow morning and let it get to the right temperature before we load it. If it works like it is supposed to, I will be a happy camper. I appreciate you keeping in contact with me and following through with this until the end. You will be the first person I call the next time I need equipment.

D. P., MI

Hi Scott
Just wanted to take a second and thank you for your services, I have done business with many people but must admit you are right up there with the professionals in your line of work. The service from ckitchen.com & you was amazing. I was a little leery at first but not anymore, thank you again. We will be making another order soon.

Thank you again

D. P.

I wanted to personally let you know how impressed I was with your professionalism and promptness in taking care of my order and the issues related to my recent order. As of this date the unit is installed and is functioning well. I think you all did a wonderful job and will recommend your store and outfit to everyone I know as well as use your outfit should the need arise for further equipment.

Thank you so much in caring.
Sincerely,
A C, MD

Hey Scott. Got the steam table today at 2 pm. Thank you for the super effort. I am impressed, but not surprised. After all, you are a Groves. Thanks again. -Jon G.

I really appreciate your help with our return transaction. If there is any customer satisfaction survey I can fill out to let you know how pleased I am with your customer service, I would be happy to fill it out. Yours has been the nicest customer service I have ever received for online commerce.

Best Regards,
BT, Portland Oregon

Thank you for your quick response! When you immediately returned my first call...I was blown away!! Your service is outstanding compared to the number of "other" sales consultants which I've dealt with and have had to keep calling back (avg. 3x) before I get any kind of response. And this is the truth!!!

Well that being said....

Mahalo Nui Loa (thank you very much)

The sink arrived today. Thanks for your help and the great service!!

Thanks again for your services. It has been an excellent experience doing business with you. I will definitely utilize your services in the future.

Thank you for your quick response and for your time and willingness to help with this sale. I look forward to more business with you in the future.

Thank you so much for your help with our order and the free lift-gate delivery. That will be a HUGE help. I look forward to receiving our new cooler. Thanks again.

We all love the ice machine. They cannot believe how quick it makes ice. Thanks again for your help.

Just to let you know we received our ice maker Friday morning. FedEx called me on Thursday and said they would deliver it early Friday morning. Just wanted to thank you for your excellent service. Look forward to doing more business with you in the future.

The machine arrived yesterday about this time....wow...that was quick... We haven't set it up yet...but thanks....delivery was sweet...

Received ice machine quickly! Would definitely buy from E. Friedman again!

Very happy. Super fast shipping, product as expected. Friendly and professional customer support. A+++.

Great Response and ship time... No problem even when my CC CO. sent fraud protection out. Received in a very timely manner... Hope to do business again Follows up on lowest price guarantee!

Excellent correspondence, great price, fast shipping

Excellent transaction. There was a minor problem with delivery, but it was no fault of the seller.

very good transaction no problem quick on the shipping.

Very good process, prices, customer service, shipping. All went very well... Thanks!

Had no problems with this order. Received the mdse quickly and in perfect condition. Would order from this seller again.

I really appreciated that you went the extra mile. Answering all my questions in detail, processing the order all the way through receipt of the unit.

I felt like my questions really mattered, It wasn't just about making the sale. She wanted to be sure I got exactly what I was looking for

Great all around experience. Purchased everything I needed from one source. Opened a new restaurant & got everything I needed under one roof. Small wares all through my walk in refrigerator. Salesperson was very knowledgeable & friendly

Quick delivery, as promised! I will recommend them to friends.

Found a price on a large piece of equipment that appeared cheaper on the web, when I asked if they could beat it, the reply was No problem!! Awesome.

A customer service representative got back to me quickly when I needed tracking information for my shipment. Smooth transaction!

Sales representatives were informative and helped me choose the best product for my business.

Thanks for the great service! My ice maker arrived just in the time and it works great!! I can't believe you guys ship freight free to Alaska. You could sell ice makers to Eskimos!

I appreciate the attention to detail in my order. I would have overlooked the fact that my sink did not come with faucets or drains. (Who knew??:) I appreciate your sales staff for letting me know that it would be an additional charge.

Ckitchen.com not only offers a great selection, but awesome pricing as well. I saved over 200.00 on my icemaker as compared to BrandX.com, and the sales staff was courteous and professional.

I would recommend Ckitchen.com to anyone. I have placed multiple orders with your company and have found Todd to be one of the best sales consultants out there. He knows my business and treats it as his own, and he always offers great service, and he even recognized my phone number when I call now!

I love the CKitchen web site. It's pretty cool!