Distribution Supervisor

Job Description

The Distribution Supervisor at CKitchen will undergo a comprehensive training program that will introduce them to all aspects of the day-to-day operations, from inbound to outbound. The objective of the program is to prepare them for a supervisory position at one of our Distribution Centers. After completing the program, the Distribution Supervisor will be assigned a department and will be responsible for overseeing an entire shift, from supervisors to frontline workers. They should possess a thorough understanding of the various inbound/outbound procedures and protocols, as well as the ability to develop new techniques to increase production. The Distribution Supervisor will ensure that all new employees receive proper training, and current employees who require retraining receive adequate instruction. The Distribution Supervisor position is suitable for intermediate level candidates who are interested in pursuing a management career in the field of operations and supply chain management.

The Distribution Supervisor will be responsible for monitoring the daily, weekly, and monthly metrics for their assigned shift, ensuring that all frontline supervisors enforce the consequences of failing to meet expectations. They will also participate in hiring for their department to ensure that all metrics can be met and will communicate any needs to the Inbound/Outbound Operations Manager. The Distribution Supervisor will supervise between 10-30 employees and should have extensive supervisor experience.

Moreover, the Distribution Supervisor will lead weekly and monthly meetings with their direct supervisors to communicate all information passed down from the Distribution Manager, Inbound/Outbound Operations Manager, and Director of Operations. These meetings will provide an overview of current metric standings, areas of improvement, personnel issues, and updates on quarterly initiatives. Frontline supervisors will choose these quarterly initiatives from a list of specific directives that must have quantifiable data to back improvement.

The Distribution Supervisor will be expected to train and work in every department of their team. They will also fill the role of an absent Manager as needed due to illness, vacation, or other obligations preventing a manager from being present at work as needed.

The job duties of the Distribution Supervisor include, but are not limited to:

• Directly supervising up to 30 associates
• Developing practical solutions to problems without sacrificing quality
• Monitoring daily, weekly, and monthly metrics within the department
• Achieving high performance standards while coaching, training, and developing employees on the best practices of our culture and business
• Ability to work in a fast-paced environment that is always adapting to better serve our customers
• Analyzing opportunities for growth, cutting costs, reducing damages, and improving efficiencies
• Continuously improving productivity targets and process improvements
• Handling any personnel issues
• Enforcing all safety procedures
• Actively engaging in MBWA (manage by walking around) and embodying our company culture
• Maintaining proper employment levels to ensure metrics will be met
• Delegating quarterly initiatives and monitoring progress to ensure they are being met
• Conducting weekly and monthly meetings with direct supervisors
• Developing continuous procedural improvements
• Handling any carrier issues that may arise (Inbound/Outbound)
• Working closely with the Inbound/Outbound Operations Manager

Qualifications

• 2-5 years in a proven supervisory or management role
• Ability to work in a fast-paced and deadline-driven environment
• Exhibiting analytical thinking and problem-solving skills
• Strong written and oral communication skills
• Passion for supply chain management and constant process improvement
• Demonstrating maturity, responsibility, and leadership ability
• Willingness to work any shift, including weekends

Shift Hours:

The hours for the Distribution Supervisor vary depending on the department, so the timeframes cover all shift times.