If people are not setting foot in dining rooms any time soon, operators are bringing the experience to them instead. This is the heart of the foodservice industry’s response to the COVID-19 pandemic as it leaned into grab-and-go and delivery to pull through.

From choosing their meals, to ordering their food, to paying their bill, people all over the world have begun using various forms of technology to improve their experiences with different food services. With all different types of technology on the rise, it is no wonder that restaurants are finding it to be a good idea to incorporate various technological ideas into their establishments.

Chances are, the majority of your customers are on some social media platform. Twitter, Facebook, LinkedIn, Pinterest, Instagram - there are a multitude of social media outlets that can be utilized to reach your customers at little to no cost to you! While you may have recognized the value of social media for brand marketing, avoiding social media pitfalls and keeping your content fresh is key to having a successful social media platform.

Stainless steel is a well-known and widely-used material, especially in restaurants. Going back to basics, let’s delve into what stainless steel actually is, what the different grades are, and what types of finishes can be used.

Your servers are the face of your restaurant. Even the best of menu items can be tainted with an inefficient or incapable waiter or waitress, and perceptions can be altered with a drink left unfilled or a rude attitude.