If people are not setting foot in dining rooms any time soon, operators are bringing the experience to them instead. This is the heart of the foodservice industry’s response to the COVID-19 pandemic as it leaned into grab-and-go and delivery to pull through.
Due to the self-serve nature of their operation, salad bars were among the first to be put on the chopping block as the industry ramped up its efforts to mitigate the spread of the COVID-19 disease in public dining spaces. Operators of salad bars, whether in supermarkets, restaurants, or in their own brick-and-mortar locations, had to make some big changes and had to do so very quickly if they were to live through this crisis.
The trying year that is 2020 has disrupted the coffee industry in big ways, redefining coffee consumption and coffee demand as customer preferences evolve. This paved the way for new coffee trends that could be instrumental in setting your business up for success.