1 (800) 555-0666

Return Policy Return Policy

Cancelled Orders

If you need to change or cancel your order, please do so as soon as possible by following these steps:

  1. Click the "My Account" link at the top right hand side of our website to view your orders.
  2. Click the Orders tab to find and edit your order.
  3. Contact us directly if you need assistance 1-800-555-0666

Customized items (including those with built in options or accessories) must be canceled before start of manufacturing - PLEASE CONTACT CUSTOMER SERVICE IMMEDIATELY.  If you decide to cancel any part of your order after it has been shipped, your item is considered a Return. Please refer to our Return Policy for more information.

Return and Exchange Policy

The CKitchen 30 Day Return and Exchange Policy Process

  1. Contact Customer Service at 1-800-555-0666 Opt. 3 or info@ckitchen.com.
  2. The Customer Service Representative will provide you with a Return Authorization Number and instructions for processing and scheduling your return.
  3. The Return Authorization Number will remain active for 15 days. A refund in the original method of payment will be issued within five (5) business days of receiving the returned item. Additional processing time with the credit card company may apply.
  4. Exchange orders will be billed as a separate transaction.

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