1 (800) 555-0666

Terms and Conditions

CKitchen is an EFriedman Company

(a) Products / Orders

"Please note! Some images you see on our website are generic images supplied by the manufacturers. Your exact item may look different. When ordering an item, please read the description and attached specification sheet carefully. When in doubt, please contact our sales staff and let them know the exact description of the item you are looking to order."

Our equipment is primarily designed for commercial use. We do not recommend the use of commercial products in a home setting because of safety and operational concerns. Also, most manufacturers and insurers will not honor a commercial warranty if the equipment is used in  a domestic setting.

Images and specification sheets are supplied by the manufacturers. Sometime they may use a generic image so please be sure to read descriptions for product details. If you need more information please feel free to call our product specialists.

We carry too many items to keep everything in stock. Please be advised that while most orders are shipped immediately, a 1 to 3 week lead time for non stock items in this industry is considered normal. If you have an urgency, please contact your sales consultant or call (347) 759-6177 to verify the lead time for your item(s).

Your order is typically processed within 12 business hours. If you require Express handling, please either contact your salesperson or call 800-555-0666 x 0 and ask for order processing. A $40 charge will apply.

Please note, certain manufacturers require a minimum order. Minimum order requirements will show up in the shopping cart. (Typically, $100 - $150)

(b) Pricing

We will always make every effort to match another dealer’s quote. Our price guarantee only applies to published prices for items listed on our website. Items need to be an exact comparison, including freight, accessories, etc. In unusual circumstances (if for instance we believe that the competitor's price is an error) we reserve the right to not match a price.

Website prices are for pre-payment or lease. Orders for credit may be subject to additional processing fees.

Despite our best efforts, as the prices are updated electronically, and a small number of the items in our website may reflect incorrect prices due to computer or human error, etc. Rest assured, however, that we verify price changes on a regular basis. If the correct price is lower than our stated price, we will charge you the lower amount and ship the item to you. If the correct price is higher than our stated price, we will contact you before shipping and you will be able to cancel your order. Listed price can change at anytime without notice. Many of our products ship factory direct. Some manufacturers require a minimum order and may charge for broken cartons. Some manufacturers will not ship less than a full case lot. Some bulky items may require an additional freight amount above what is shown in our system. In this case you will be notified as soon as possible. You will also have the option to cancel the order at that time. E. Friedman/CKitchen.com reserves the right to reject an order at it’s own discretion.

(c) Cancellation/Damages/Return Policy

Cancellations will incur a processing fee. If the item has already been manufactured, you may incur a manufacturer's mandated cancellation fee and some items may not be cancel-able. Returns require prior authorization and may be subject to freight & restocking charges. The item will need to arrive in new condition. Please note: Some manufacturers may not accept returns at all (like the Traulsen G series). All returns must be initiated shortly after receipt of items.

Used equipment cannot be returned.

(c)a Important: Shipping/Receiving Instructions

(d) No Warranties, Representations, or Liabilities

Please let us know in writing if you encounter any issues within 7 days. Be sure to confirm receipt.

Except to the extent that such warranties or representations are implied by law and cannot be excluded, E. Friedman Associates, Inc. makes no warranty or representation regarding the quality, currency, accuracy, reliability, performance, completeness or fitness for purpose of any part of the information and content on this site, or on any pages or sites linked to this site. In particular, E. Friedman Associates, Inc. does not represent or warrant that the information and content on this site, or the facilities that make it available, will not cause damage. To the maximum extent permitted by law, E. Friedman Associates, Inc. is not liable (whether in contract, negligence or otherwise) for any loss or damage arising from the use of this content and information.

All claims for damage, consequential or otherwise, shall be limited to the manufacturer.
We cannot take responsibility for local codes and regulations, which is the sole responsibility of the buyer.

All staff recommendations or suggestions should be independently verified as we cannot take responsibility for your final selection. Other sources of information are manufacturers specification sheets posted on our site and by contacting the manufacturer directly; you can find a complete list of phone numbers here.

IMPORTANT NOTE! Due to liability concerns and other reasons, some manufacturers do NOT WARRANTY their equipment when used in a residential setting.

(e) Information and Content

The utmost care was used in preparation of this website but we cannot be responsible for errors or omissions. The information and content contained in this site is for preliminary and general information only and does not constitute legal, financial or other professional advice. You must not rely on any information or content contained in, or omitted from, this site without obtaining independent advice.

(f) Links

E. Friedman Associates, Inc. is not responsible for the information or content of any site accessed, or linked to, via this site. Links to other sites are provided for convenience only and do not represent any endorsement, sponsorship or approval of the products or services offered by the site owner or the information or content on such sites.

(g) Intellectual Property

Unless otherwise stated, E. Friedman Associates, Inc. does not warrant or represent that the information on other web sites does not intentionally infringe the intellectual property rights of any person anywhere in the world. Friedman Associates receives product information, product images and other information contained on this site from a wide variety of sources which include but are not limited to product manufacturers, vendors, news outlets, and search engines. Please notify us of any specific copyrighted images or content found on our site at info@ckitchen.com and we will be happy to remove the content.

(h) Communication

Any deviation of the terms and conditions above must be confirmed in writing by E. Friedman Associates.

(i) Dispute Resolution:

All claims and disputes arising under or relating to this Agreement or purchase order are to be settled by binding arbitration with Arbitration Resolution Services (ARS). The parties expressly agree to abide by any and all rules of ARS as found in their web site at www.arbresolutions.com. In the event that a party fails to pay any award, the award may be converted to judgment in a Court of competent jurisdiction. 

(j) Taxes:

We only collect sales tax for shipments to areas where we are required to.

(k) Net 30 terms:

In consideration of the extension of credit by E FriedmanAssoc Inc., the undersigned purchaser hereby agrees that the terms and conditions of all sales are as follows:
1. Terms of sale are: Net Due 30th of each month following purchases. Invoices not paid within such time are past due by 45 days will incur a 10% late fee which will be applied to the balance owed. 
2. Should this account upon default, be collected by or through an attorney at law, the undersigned agrees to pay reasonable attorney’s fees in addition to the principal indebtedness and interest thereon.
3. Should purchaser be a corporation or partnership, for good and valuable consideration, including the extension of credit to the principal, the undersigned, whether officer, partner, agent, or otherwise agree that by execution hereof or behalf of the principal he or they is/are personally liable, jointly and severally with the principal, as a guarantor(s) for the payment of all indebtedness or liabilities incurred pursuant to this agreement. Demand payment and notice of indebtedness and default are expressly waived. In the event of default, each of the undersigned hereby assign to seller a sufficient portion of his homestead exemption to which he may be entitled under laws of the state of his residence to pay his obligation hereunder. The terms and conditions hereof and the guarantee herin given shall continue in full force and effect until such time as the seller, E. Friedman Associates, Inc., shall receive from the undersigned written notice of revocation, and such revocation shall not in any way relieve the undersigned from indebtedness or liability incurred prior to the actual receipt by seller of such notice of revocation.
4. It is agreed that the sales, whether invoiced to the purchaser in his or its individual, corporate or partnership name or in any trade name or in the name of any subsidiary company or in the name of any officer or agent, shall nevertheless be an indebtedness of the purchaser hereon stated.
5. Purchaser agrees to examine all the invoices and statements promptly upon receipt and to notify seller immediately of any failure of delivery, shortage, discrepancy, or error, and further agrees that such invoice or statement shall be presumed correct unless he or it shall notify seller in writing of such failure of delivery, shortage, discrepancy, or error within thirty (30) days of his or its receipt of such invoice or statement, which shall be presumed to have been received on or before the fifteenth (15th) day of the month succeeding purchases.
6. Seller disclaims all warranties, express, or implied, to the extent permitted.
7. Purchaser agrees to immediately examine shipment and agrees to notify seller promptly of any errors in shipment and of any defected material supplied.
8. Use of material shall constitute a waiver of any error in shipment or defect in material which might have been determined by a prompt and diligent inspection thereof.
9. Seller retains title and security interest in all appliances until paid for, and in all materials until such shall lose its character as personal property. 
10. Purchaser authorizes any government agency, be it federal, state, or county to furnish information to E. Friedman Associates, Inc.

11. Purchaser authorizes seller or its designee (and any assignee or potential assignee thereof) to request, verify and review data or information about the customer, its officers, partners, owners and guarantors, including credit reports from agencies and information from references. You authorize us to give your credit information to other parties for their evaluation of this credit application. You verify that all the information provided herein is correct and complete. If credit is denied, you have the right to a written statement of the specific reason for the denial. To obtain this statement, please contact the creditor that denied extending you credit within 60 days of the denial. A printout, fax or photocopy of this authorization shall be valid as the original.

Your personal information IS NOT used for any purposes other than equipment financing. It is not being sold or shared with marketing companies.

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