From choosing their meals, to ordering their food, to paying their bill, people all over the world have begun using various forms of technology to improve their experiences with different food services. With all different types of technology on the rise, it is no wonder that restaurants are finding it to be a good idea to incorporate various technological ideas into their establishments.
A well-designed restaurant, flavorful menu, and friendly service are certainly aspects to restaurant management that can earn you more business. While these necessities can certainly help you retain your loyal customers, you’ll still need more than a simple word-of-mouth from your current clientele to ensure that your restaurant stays profitable.
We’ve all had that customer that seems to gripe about everything, but many customers who may sit in silence could actually also have some issues with your restaurant as well. While you may think that this isn’t necessarily of concern when these issues aren’t brought up within your own four walls, the fact of the matter is that those complaints may result in less loyalty, return patronage, and even some social media blunders down the road. So what are some of the most common complaints that customers have about restaurants?
Your menu - along with your restaurant’s atmosphere and waitstaff - are what needs to sell each and every meal. But there’s more to your menu than just a layout of pretty pictures. In fact, in today’s society, many have become accustomed to certain structures and setups that help lead them through a menu and to the exact item they’ve been looking for.
As you can imagine, choosing an appropriate location for an important meeting is absolutely crucial in the business world. When deciding on a restaurant to hold your meeting at, it is critical that you ensure everyone involved is as comfortable and content as possible, and that the meeting will be as much of a success as possible in the end.
Have you ever been in a restaurant with a meal that looked so delicious that you wanted to take a picture of it to upload to Facebook, Twitter, or even your blog… but when you tried to capture the essence of your delicious-looking food, you ended up getting nothing but disappointment? Well, you’re certainly not alone. Often times, taking photos of food in restaurants turns out to be a very difficult job. Here are five tips to help you be more successful in taking a photograph of your food the next time around:
While there are plenty of excellent reasons to visit Charleston, South Carolina, there is one reason that seems to be above all others: the food. Charleston has been referred to as the “culinary destination of the deep South, ” as the city offers foods of all types. Whether it is fresh seafood, fried food, or other Lowcountry cuisine that you are craving, one thing you can be sure of is that your meal in Charleston will stand out from all other foods in tourist areas. Below, are just five of the best foods you MUST try in Charleston!
Anyone with special dietary needs or desires knows that there is nothing more frustrating than going out to eat at a restaurant and not knowing what to order, or whether or not the food that you’re about to bite into is even safe for you. In a perfect world, all restaurants would have specialized menus to meet everyone’s specific needs, and nobody would never have to ask millions of questions about ingredients or how their food is being made.
What’s in a name, you ask? Well, quite a bit, actually. In the business world, there is nothing more important than making an impact right off the bat, and what better way to do this than with your name and a little bit of humor? Like with a pun! We’ve all seen shops and restaurants with cheesy puns as names, right? And you’ve got to admit… they’re actually pretty catchy! Take a look at this list of ten various eateries sporting awfully punny names:
If you have ever received less-than-quality service at a restaurant or other eatery, did you take a moment to consider that perhaps you may have had something to do with it? Of course it is true that some servers may not be as good as others at their job, but it is also possible that you actually influenced the service you received. Here are some key things to keep in mind that may influence your future restaurant experiences for the better.
On Wednesday, October 21, 2015, two lawsuits were filed against the owners of a San Jose Mexican restaurant, Mariscos San Juan #3, where the food made nearly 100 people ill, and left 24 people with confirmed cases of Shigella, a contagious diarrhoeal disease. As of Friday, October 23, 2015, the number of outbreak-associated cases of Shigella had increased to 141, and the number of confirmed cases had risen to 49.
Asking questions like, “Do you want fries with your meal?” or “Would you
like to supersize that?” are not the only ways for foodservice
establishments to increase sales. Believe it or not, you may have been
subjected to sales pitches like these, or other sneaky upselling
techniques, without even knowing it. The truth is, the tactics that
restaurants use to try and get you to spend some extra money are much
subtler than you may realize. Here are a few of them to be aware of from
If you’re not a wine expert and you don’t already have a favorite type of wine, ordering wine in a restaurant can be intimidating, stressful, and potentially embarrassing. Dining out and ordering wine with your meal should not be such a negative experience! Here are five steps to help you through the process of ordering the perfect wine at a restaurant:
Thanksgiving season is one of the best times of the year for restaurants to bring in new clients and increase their business with existing clients. It is the time of the year when people spend the most money, so it is important for restaurant owners to take advantage of this by doing some quality marketing to ensure that some of this money is spent at their restaurants. Here are some ways for your restaurant to promote business during the Thanksgiving season:
Who is this Jamie Oliver we’ve all heard so much about? Let’s take a closer look.
Born James Trevor Oliver, Jamie Oliver is one of the era’s most famous individuals in the areas of food-focused television shows, cookbooks, and movements. Oliver began his journey as a pastry chef almost two decades ago and is now a world-renowned restaurateur, celebrity chef, and media personality. Most recently, Oliver is known for his global campaign for better food education.
Working in the food industry is not an easy job. Restaurant owners, cafe owners, and other food industry managers have a tough job, filled with tons of tasks and chores. Luckily, in today’s day and age, people in the food industry are able to use technology to better organize their businesses.
Catering involves the purchase of equipment that is specialized for the transportation of foods in a safe and sanitary manner from your restaurant to a venue. For those offering buffet-style catering, hot and cold food bars are one of the most important pieces of equipment. To stock your bar, you’ll need to invest in food pan carriers to get the prepared items to the venue.
Restaurants operate on a well-known small margin-of-profit, so any changes that may impact their bottom lines can truly make or break a company. Recently, restaurant owners have had to analyze the impacts of a minimum wage hike, but now a new regulation threatens to further drive a wedge between employer and employee, with employees taking the brunt of the negatives that come with the change.
Many customers coming in to a fast-casual or sit-down restaurant tend to assume that they’re making the healthier choice by foregoing fast food options. We all know appearances can be deceiving, so researchers set out to find out whether or not restaurants truly are healthier than fast food.
April was a successful month, at least for three quarters of the restaurant industry. The National Restaurant Association’s Restaurant Performance Index’s boost from these numbers shows a promising summertime start for restaurants nationwide, and many are feeling the morale increase as profits continue to steadily climb. An optimistic outlook for growth brings with it some new considerations for restaurants who may have been struggling in the past winter season.
The layout and design of a restaurant can help drive traffic, attract customers, and improve efficiency. For well-established restaurants, a full re-design is like re-imagining your brand. Redesigns have the ability to turn heads and bring in new customers, even if the menu hasn’t drastically changed.
Recently, a type of seaweed has made headlines for being the nutritional, vegan substitute for bacon. While it hasn’t become mainstream just yet, we’re all contemplating the possibilities of this new bacon alternative! Restaurants have used bacon to spruce up their dishes for some time, and many more may jump on the bacon bandwagon in the coming years. Here are some ways that your restaurant can use bacon (or maybe seaweed?!) to spice up your menu.
All professionals feel the need to grow and expand their businesses, but many of them are on tight budgets just like the rest of the world. So why not think outside the box and combine fun-money with work-money?! Who says your professional development can’t be fun? As long as you stay in-check and well-balanced, it is a win-win situation for you and your business alike! Here are three ways to have fun while simultaneously investing in your professional development!
Heated shelves are very useful pieces of commercial equipment for your restaurant kitchen, concession stand, catered event, and the like. They are a great fit for buffet lines, pass-through areas, hors d'oeuvre displays, and workstations.
Small display items such as display risers, mirror trays, cake stands, and display bins all add convenience and appeal to a restaurant. Just like larger pieces of commercial equipment, these smaller items can introduce a host of benefits to your customer’s satisfaction as well as your restaurant’s bottom line.
2015 is a whole new year, and you may be considering a swath of new and trendy ways to cater to your customers. As it were, many restaurants are tapping into the ‘restaurant kiosk’ fad which allows customers to self-serve and order without the help of employees.
Pubs have become quite popular across the world these days due to their laidback, warm, and welcoming atmosphere. Some of the best pubs can be found in New York City, NY. Listed below are just three of the most famous pubs in New York City today.
When you walk in to many of today’s bars, it is not uncommon to hear loud thumping music and to find a young crowd dancing and drinking watery mixed drinks. As you can probably guess, this is not an authentic pub. Authentic Irish pubs are a bit more rare to come across these days.
Specialty equipment like pizza ovens are essential to any Italian restaurant or pizzeria. Even traditional restaurants and small diners choose to invest in pizza ovens, as pizza has become such a popular menu item. Additionally, the evolution of these ovens have made them ideal for cooking foods in addition to more than just their namesakes!
The best part of any morning is that first taste of freshly brewed coffee. There is no doubt that a good cup of Joe goes a long way, as it can mean the start of a new day, a well-deserved break, or the conclusion of a great meal. While coffee is a must-have in many people’s lives, there are several different types of coffee makers to choose from. Here is a guide to help you to decide which coffee maker is best suited for your needs.