Cynthia "Cindy" Maier
There is nothing
quite as satisfying, than knowing your customers vision, and helping to
make it a reality.
I have always been a “people pleaser!”
I found out early on, helping out at my uncles pizza place in New York, the power good food has, easily changing someone’s mood.
I was hooked, I wanted to make people happy.
It’s why I spent my earlier career as a cooking school director, then caterer/restaurant owner.
I also know the excitement and the challenges of planning and executing new businesses.
I have had many successful cafes, restaurants and have created thousands of beautiful events during my career.
Working with CKitchen.com affords me the perfect fit, to be able to hear, understand, advise and deliver to my customers .
I am proud of our company’s product offerings and its emphasis on product knowledge, we have a continuing stream of Training, to stay current with the constant changes in the industries latest products and innovations.
It’s actually an honor to assist these customers, to be part of the process. It can be as simple as trying to find the right blade for their food processor, because without it they cannot create that perfect galette., or as complex as a full kitchen set up. Each phone call brings a new adventure and opportunity to create a Happy customer.
*** was awesome to work with. No complaints about the ordering process or communication. Great price on an amazing product. We will shop with you again and highly recommend you to others. The only suggestion for improvement I have is communication with your freight company. Nothing that was your fault but they were not easy to work with. They misdialed my phone number then told you it was disconnected… you call me right away and ga e me their number to call and schedule. The truck arrived after its window and it was dark out and the driver parked in front of our neighbors house. Then the package was packaged so well it was so difficult to open and verify it was the right item so we didn’t. But we’re happy with our experience.
Great service and better people!
Very good experience. First time user. Good Job! Thank-you.
Very good communication,
*** was really helpful
I would like to break the review into two sections: customer service and the deliverable. Customer Service was phenomenal, and I would rate it a 5/5. Cindy was great with assisting me with the order and working around our specific needs for the material and its invoice. The deliverable was a 2/5. We asked and paid for the liftgate service since this was being delivered to our customer, of which we knew did not possess a forklift at that location. They had to unload heavy equipment by hand. So not only did we pay for a service that we did not receive, it caused an uncomfortable situation for our customer. I hope this would be avoided in the future.
**** has been great to work with. I have purchased the same restaurant products from other places and struggles for years until I started working with her.
I would be a tad more communicative in delivery delays and also anticipate the extended delays because of covid backup shipping port backlog. - Therefore set proper expectations around delayed delivery times.
Excellent customer service
Customer support was right on with helping me find a ice Machine, it took a few days but worth the wait….great company and really good people….
Great personal attention. Kept me informed about the product’s availability throughout the process. The price was basically unbeatable. Wins all around in ordering from C Kitchen
I have been impressed with the level of service provided by *** . She has addressed my problems and given solutions that have worked flawlessly.
The staff was helpful and efficent, I highly recommend this company. The first product was damaged, with their help after one phone call the replacement was delivered in two week. As far as the Masterbilt commercial display freezer, I am very dissappointed. The sliding glass tops are flimsy, framed in plastic. Ill be shocked if they last a year. this is the third Masterbilt I have had in 57 years, such a shame to cheapen the build.
Fantastic service and communication
Very happy with the purchase of a John Boos cutting board from CKitchen. Their price was the lowest I could find, it shipped fast and the communication was very good.
The sales representative was very friendly and helpful in purchasing of the equipment. Kept us up to date on the order status. I would buy equipment from them again.
We were very happy with the product and with the ordering experience. More could have been done to notify us of the shipment status of the orders and when they were expected to arrive.
The customer service agent *** was excellent. She was professional and understood what I needed and offered options. *** stuck with me through the process and I really appreciated her help.